jili90 Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") governs the collection, processing, storage, use, and disclosure of personal information by jili90.cam ("jili90", "we", "us", "our") in connection with your use of our online casino and gaming platform (the "Platform"). This Policy applies to all users ("you", "User", "Player") who access or register on the jili90 Platform, including the website, mobile applications, and related services.

jili90 is committed to protecting your privacy and ensuring the security of your personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its implementing rules and regulations, and guidelines issued by the National Privacy Commission. We are also subject to oversight by the Philippine Amusement and Gaming Corporation (PAGCOR) and comply with all applicable gaming industry regulations concerning data protection and player information security.

By accessing the jili90 Platform, creating an account, or using our services, you acknowledge that you have read, understood, and consent to the collection, processing, and use of your personal information as described in this Privacy Policy. If you do not agree with any aspect of this Policy, you must immediately discontinue use of the Platform and refrain from providing any personal information.

2. Information We Collect

2.1 Personal Information You Provide

When you register for a jili90 account or use our services, we collect personal information that you voluntarily provide, including but not limited to:

• Identity Information: Full legal name, date of birth, nationality, gender, and government-issued identification numbers (passport, driver's license, or national ID)
• Contact Information: Email address, mobile phone number, residential address, postal code, and city/province
• Financial Information: Payment method details (GCash account number, PayMaya account, bank account numbers), transaction history, deposit and withdrawal records, and source of funds documentation
• Account Credentials: Username, password (stored in encrypted hash format), security questions and answers, and account preferences
• Verification Documents: Copies of government-issued identification, utility bills, bank statements, or other documentation required for Know Your Customer (KYC) and anti-money laundering (AML) compliance
• Communication Data: Content of communications with customer support via live chat, email, or phone, including inquiries, complaints, and feedback

2.2 Information Automatically Collected

When you access or use the jili90 Platform, we automatically collect certain technical and usage information through cookies, web beacons, and similar tracking technologies:

• Device Information: Device type, operating system, browser type and version, unique device identifiers, mobile network information, and hardware specifications
• Usage Data: Pages visited, features accessed, time spent on Platform, click patterns, games played, bets placed, wins and losses, session duration, and navigation paths
• Technical Data: IP address, geolocation data (to verify compliance with geographic restrictions), connection type, internet service provider, timestamp of access, and error logs
• Gaming Behavior: Game preferences, betting patterns, frequency of play, favorite games, bonus usage, and player statistics

2.3 Information from Third Parties

We may receive additional information about you from third-party sources, including:

• Payment processors (GCash, PayMaya, banks) providing transaction verification and fraud prevention data
• Identity verification services conducting KYC checks and background screenings
• Marketing partners and affiliates who referred you to jili90 (with your consent)
• Public databases and government registries for compliance and verification purposes

3. How We Use Your Information

jili90 processes your personal information for the following legitimate purposes:

3.1 Account Management and Service Provision

• Creating, maintaining, and managing your jili90 user account
• Authenticating your identity and verifying account credentials during login
• Processing deposits, withdrawals, and other financial transactions
• Providing access to games, features, and Platform functionality
• Managing bonuses, promotions, loyalty programs, and VIP benefits
• Maintaining transaction records and account history

3.2 Regulatory Compliance and Legal Obligations

• Verifying age to ensure compliance with 21+ gambling age restrictions in the Philippines
• Conducting Know Your Customer (KYC) checks as required by PAGCOR regulations
• Implementing anti-money laundering (AML) and counter-terrorism financing (CTF) measures
• Detecting and preventing fraud, cheating, collusion, and other prohibited activities
• Complying with legal obligations, court orders, subpoenas, and regulatory requests
• Maintaining records required by Philippine gaming and financial regulations

3.3 Customer Support and Communication

• Responding to inquiries, requests, and complaints via live chat, email, or phone
• Providing technical support and troubleshooting assistance
• Sending transactional communications (deposit confirmations, withdrawal notifications, account alerts)
• Notifying you of account activity, security alerts, and policy updates
• Conducting customer satisfaction surveys and collecting feedback

3.4 Marketing and Promotional Activities

With your consent, we may use your information to:

• Send promotional offers, bonus notifications, and marketing communications via email, SMS, or push notifications
• Personalize marketing content based on gaming preferences and behavior
• Invite you to participate in tournaments, contests, and special events
• Provide information about new games, features, and Platform updates

You may opt out of marketing communications at any time by adjusting your account preferences, clicking unsubscribe links in emails, or contacting customer support.

3.5 Platform Improvement and Analytics

• Analyzing usage patterns to improve user experience and Platform functionality
• Conducting internal research, testing, and statistical analysis
• Developing new features, games, and services tailored to user preferences
• Optimizing Platform performance, speed, and reliability
• Identifying and fixing technical issues, bugs, and vulnerabilities

3.6 Security and Responsible Gaming

• Monitoring for suspicious activity, fraud, and security threats
• Implementing responsible gaming measures, including deposit limits and self-exclusion
• Identifying potential problem gambling behavior and providing intervention resources
• Protecting the integrity of games and preventing manipulation or exploitation
• Enforcing Terms and Conditions and Platform policies

4. Legal Basis for Processing

Under Philippine data protection law, jili90 processes your personal information based on the following legal grounds:

• Consent: You have provided explicit consent for specific processing activities, such as marketing communications
• Contract Performance: Processing is necessary to fulfill our contractual obligations to provide gaming services
• Legal Compliance: Processing is required to comply with Philippine laws, PAGCOR regulations, and regulatory obligations
• Legitimate Interests: Processing serves our legitimate business interests in fraud prevention, security, Platform improvement, and customer service, provided these interests do not override your fundamental rights and freedoms

5. How We Share Your Information

jili90 does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:

5.1 Service Providers and Business Partners

We engage trusted third-party service providers to support our operations, including:

• Payment processors (GCash, PayMaya, banks) for transaction processing and fraud prevention
• Identity verification services for KYC and AML compliance
• Cloud hosting and data storage providers (servers located in the Philippines or jurisdictions with adequate data protection)
• Customer support platforms and communication tools
• Marketing and analytics service providers (only for aggregate, non-identifiable data)
• Game providers and software developers supplying Platform content

All service providers are contractually bound to process your data only as instructed by jili90, maintain strict confidentiality, and implement appropriate security measures.

5.2 Regulatory and Legal Authorities

We may disclose your information to government agencies, regulatory bodies, and law enforcement authorities when:

• Required by Philippine law, PAGCOR regulations, or court order
• Necessary to comply with legal process, subpoenas, or government investigations
• Required for anti-money laundering or counter-terrorism financing reporting
• Necessary to protect our legal rights, prevent fraud, or ensure Platform security
• Required to investigate suspected illegal activity or Terms violations

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the successor entity. You will be notified of any such change in ownership or control via email and prominent Platform notice.

5.4 With Your Consent

We may share your information with other third parties when you provide explicit consent for such disclosure.

6. Data Security Measures

jili90 implements industry-standard technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

• Encryption: All data transmission uses 256-bit SSL/TLS encryption. Passwords are stored using bcrypt hashing algorithm and never stored in plain text
• Access Controls: Strict role-based access controls limit employee access to personal data on a need-to-know basis
• Secure Infrastructure: Firewalls, intrusion detection systems, and anti-malware protection safeguard our servers and databases
• Regular Audits: Third-party security audits and penetration testing identify and address vulnerabilities
• Data Segregation: Financial and gaming data are stored in segregated, encrypted databases
• Employee Training: All staff undergo data protection and security awareness training
• Incident Response: Documented procedures for detecting, responding to, and reporting data breaches

Despite our best efforts, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and must not share your password with anyone.

7. Data Retention

jili90 retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by Philippine law:

• Active Accounts: Personal information is retained for the duration of your account registration and Platform use
• Inactive Accounts: If your account remains inactive for 24 consecutive months, we may delete or anonymize certain data, subject to legal retention requirements
• Closed Accounts: After account closure, transaction records and KYC documents are retained for seven (7) years to comply with PAGCOR regulations and anti-money laundering laws
• Marketing Data: Marketing preferences and communications are retained until you withdraw consent or close your account
• Legal Requirements: Data subject to legal hold or regulatory investigation is retained until resolution or as directed by authorities

8. Your Data Protection Rights

Under Philippine data protection law, you have the following rights regarding your personal information:

• Right to Access: Request confirmation of what personal data we hold about you and obtain copies
• Right to Rectification: Request correction of inaccurate or incomplete personal information
• Right to Erasure: Request deletion of your personal data, subject to legal retention requirements
• Right to Object: Object to processing of your data for marketing purposes or based on legitimate interests
• Right to Data Portability: Request transfer of your data in structured, commonly used format
• Right to Withdraw Consent: Withdraw consent for processing activities that rely on consent, without affecting prior processing
• Right to Lodge Complaint: File complaints with the National Privacy Commission if you believe your rights have been violated

To exercise these rights, contact our Data Protection Officer at [email protected]. We will respond to your request within fifteen (15) days and provide verification of your identity before processing requests.

9. Cookies and Tracking Technologies

jili90 uses cookies, web beacons, and similar tracking technologies to enhance user experience, analyze Platform usage, and deliver personalized content. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential Cookies: Necessary for Platform functionality, authentication, and security. Cannot be disabled
• Performance Cookies: Collect anonymous analytics data to improve Platform performance
• Functional Cookies: Remember your preferences and settings for enhanced user experience
• Marketing Cookies: Track your activity for personalized advertising (requires consent)

You can manage cookie preferences through your browser settings. Disabling essential cookies may impair Platform functionality.

10. International Data Transfers

Your personal information is primarily stored on servers located in the Philippines. In certain circumstances, data may be transferred to or processed by service providers in other jurisdictions that provide adequate data protection standards. We ensure appropriate safeguards are in place through standard contractual clauses, data processing agreements, and compliance certifications before any international transfer occurs.

11. Children's Privacy

jili90 services are strictly prohibited for individuals under 21 years of age. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected data from someone under 21, we will immediately delete such information and close the associated account. Parents or guardians who believe their child has provided information to jili90 should contact us immediately.

12. Changes to This Privacy Policy

jili90 reserves the right to modify, update, or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or Platform features. Material changes will be communicated via email to your registered address and through prominent notice on the Platform. Continued use of jili90 services following notification of changes constitutes acceptance of the updated Privacy Policy. We recommend reviewing this Policy periodically to stay informed about how we protect your information.

13. Contact Information and Data Protection Officer

For questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact:

Data Protection Officer
jili90.cam
Email: [email protected]
Available: 24/7 via Platform live chat

You may also file complaints with the National Privacy Commission of the Philippines at:

National Privacy Commission
5th Floor, Philippine International Convention Center
Vicente Sotto Street, Pasay City 1307, Philippines
Website: privacy.gov.ph